交际语(题2分10分) 15题:选择正确语句完成面话答案序号写答题纸
1―Is it possible for you to workout the plan tonight?
―___________________
AI think so
BI'll do that
CI'd love to
[答案]A
2―Don't forget to come to our party this weekend
―___________________
ANot at all
BYou are welcome
CSureSee you
[答案]C
3―We could let some of the staff work from home________?
―That's a good idea
ADo you have any good ideas
BWhat do you think of it
CIs there anything else
[答案]B
4―How did your meeting go yesterday?
―________actuallyit was really frustrating
AVery good
BNot so good
CNothing special
[答案]B
5―Will you go on a picnic with us tomorrow?
―___________________
AYesbut I'll have English classes
BSorryI have an appointment with DrBrown
CI'm afraid I have no idea
[答案]C
二词汇结构(题2分30分) 620题:阅读面句子 三选项中选出填入空白处正确选项答案序号写答题纸
6Compared____________EnglishChinese is generally believed to be more difficult to learn
Awith
Bfrom
Cagainst
[答案]A
7____________clearly communicate with and actively listen to employees is
essential to improve their performance
ABe able to
BBeing able
CBeing able to
[答案]C
8When the message finally reached the Command Centerit____________mutatedto becomeSend three and fourpencewe're going to a dance
Awas
Bhad
Chave
[答案]B
9____________managers spend most of their time in facetoface contact with othersbut they spend much of it obtaining and sharing information
ANot only
BDo not only
CNot only do
[答案]B
10AT&T found that employees with better planning and decisionmaking skills were_________to be promoted into management jobs
Amore like
Bmore likely
Cmore unlikely
[答案]B
11Without his assistanceI____________the research last month
Awould not have completed
Bcould not finish
Cshould not finish
[答案]A
12They have come to the conclusion____________this winter will be even colder than before
Athat
Bfor
Cwhich
[答案]A
13My leather shoes cost me____________the last pairs I bought
Athree times as
Bthree time as
Cthree times as much as
[答案]C
14After days of investigationthe police were____________reality
Alooking into
Bapproaching
Cfinding
[答案]B
15All the____________guests are seated in the front row
Adistinguishing
Bextinguishing
Cdistinguished
[答案]C
16How do we expect to compete with a company that has such a huge____________and huge resources?
Areduction
Brecommendation
Creputation
[答案]C
17I think the primary____________factor is there's been so much absence lately
Acontributing
Bcausing
Caffecting
[答案]A
18You have a lot of creative thoughts and your enthusiam____________work projects is very much appreciated
Aregarded with
Bregarding with
Cregarding
[答案]C
19All the team members tried their bestWe lost the game____________
Ahowever
Btherefore
Csince
[答案]A
20The workmen want to____________the number of working hours and to increase pay
Adelete
Bdecrease
Cdepress
[答案]B
三阅读理解(题4分40分)
2125题:阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there's one word that captures the essence of what is occurring in the world todayit'schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholars:how can employers create suitable conditions for a successful change process?And what can employees do to get through it?
Tips for dealing with change in the workplace
●Make yourself aware that change happens:it happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace:know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels:Don't lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fears:dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself:Changeisatimewhenone'sconfidenceaboutone'sskillsand capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don't be stiff:It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply your existingskills and knowledgeand what news skills you need to acquire
●Stay optimistic:Keepapositiveattitudeanddon'tletyourselfdrowninuncertaintyInvolve yourself in the new process locate yourself properly in the new scenarioAdjustYou can't get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world's mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Asurvive
Bcut down on the number of workers
Creshuffle the organization
[答案]A
22No industry is exemptmeans_________
ANo industry is an example
BNo industry is an exception
CNot every industry can be exempted
[答案]B
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward?
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is _________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2630题:请根短文容判断出语句否正确正确写T错误写F答案写答题纸 Passage 2
When you think of team buildingdo you immediately picture your group off at a resort playing games or hanging from ropes?Traditionallymany organizations approach team building in this way butthenthey wonder why that wonderful sense of teamwork that has been displayed at the retreat or the seminar fails to impact longterm beliefs and actions back at work
I'm not averse to retreatsplanning sessionsseminars and team building activitiesin fact I lead thembut they have to form part of a much larger teamwork effortYou will not build teamwork byretreatingas a group for a couple of days each yearinstead you need to think of team building as something you do every single day
Form teams to solve real work issues and to improve real work processesProvide training in systematic methods so the team expends its energy on the projectnot on trying to workout how to work together as a team to approach the problem
Hold department meetings to review projects and progressto obtain broad inputand to coordinate shared work processesIf there is friction between team membersexamine the work processes they mutually ownthe problem is not usually their personalities insteadit is often the fact that the team members haven't agreed on how they will deliver a product or serviceor the steps required to get something done
●Build fun and shared occasions into the organization’s agendahold potluck lunchestake the team to a sporting eventsponsor dinner sat a local restaurantgo hiking or go to an amusement parkHold a monthly company meetingsponsor sports teams and encourage cheering team fans
●Use icebreakers and teamwork exercises at meetingsthese help team members get to know each othershare details about each other's livesand have a laugh together
●Celebrate team successes publiclyThere are many ways you could do thisfor instance by buying everyone the same Tshirt or hatputting team member names in a draw for company merchandise and gift certificatesThe only thing limiting you is your imagination
If you do the types of teamwork building listed aboveyou'll be amazed at the progress you will make in creating a teamwork culturea culture that enables individuals to contribute more than they ever thought possibletogether
26Team building event is traditionally related to playing games at resort
[答案]T
27The author claims that playing games together is as important as forming teams to solve real work issues and to improve real work processes for team building
[答案]F
28Retreatin the first paragraph means withdrawal of troops after a defeat
[答案]F
29Ice breaking motivates team members to compete with each other
[答案]F
30A good teamwork culture enables individuals to make more efforts together
[答案]T
四写作( 20 分)
31根求写作文
Write a composition with at least 100 words on My Dream JobYour writing should include the followings
(1)position:customer service representative
(2)ability:communication and customer service skills
(3)reason:an expert in the product line and strong relationships with customers
备注翻译:
理想职业写篇少 100 字作文您作品应包括容
(1)职位:客服代表
(2)力:沟通客户服务力
(3)原:产品线专家客户关系密切
参考答案:
Everyone has an ideal career in mind My ideal career is to be a qualified customer service representative
First of allI have multidimensional abilities such as active listeningverbal expressionand interpersonal skills
SecondlyI am good at having a clear understanding of myselfothersand the situation in the process of communicationclarifying my communication goalsand being good at understanding the thoughts and feelings of others
ThirdI have certain professional skills As a customer service officerI can send the technology to users after the company's products are soldso as to better serve the society
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