37. 测评中心的关键成功要素Clear communication plan 清晰的沟通计划
Develop a “policy” 制定“政策”
Nomination process /criteria 提名程序/标准
Language consistency 用语的一致性
Gain senior mgmt support 获得高层支持
Get line mgr involved 让一线经理参与
Design process carefully with relevant tools 运用相关工具认真设计流程
Ensure adequate training 保证足够的训练